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Xero Training Courses FAQ’s

Learn How to use Xero with EzyLearn Online Training Courses logoFrequently Asked Questions About Our Xero Training Courses


CURRENT SPECIALS: You receive all our Xero training courses for one low price and either 12 months course access or course access and a certificate.
Check out our specials page to see if you are eligible for a discounted price!


Xero Beginners Certificate Training Course

Xero Accounting Beginners Certified Online Training Course - EzyLearn Bookkeeping Academy LOGOThe skills you’ll learn in the Xero Beginner Essentials course will give you the confidence to work in the accounts department of a small to medium sized business performing Accounts Receivable, Accounts Payable and other daily tasks like creating quotes, invoices, receiving payments, creating purchase orders and making payments, coding expenses and running reports.

You’ll understand the chart of accounts and basic bookkeeping terminology and apply your knowledge to practical case study scenarios that also include end of month transactions and journal entries to reconcile the bank account and make it balance.

See the course outline for the Certificate in Xero Beginners Course BUNDLE

Xero Advanced Certificate Training Course

Xero Accounting Advanced Certified Online Training Course Logo - EzyLearn Bookkeeping AcademyThe Xero Advanced Certificate Training Course takes you into GST, partial GST and BAS reconciliations, Payroll Administration (from setting up employees, performing pay runs, Single Touch Payroll and and producing end of financial year reports and everything in between), budgets and forecasts (and running cashflow reports), plus managing the income and expenses for projects (ideal for builders and tradies who work on multiple projects).

You’ll perform 6 months of transactions using data entry and importing transactions and clean up the books for a messy start-up entrepreneur who gets involved in several different businesses. You get to understand about asset purchases and depreciation and provide information that helps him make better business decisions.

These skills will enable you to speak confidently with employers and perform the tasks as an employee or as a contract bookkeeper (under the supervision of a Registered BAS agent or the company accountant).

See the course outline for the Advanced Certificate in Xero Training Course BUNDLE

The A-Z of Xero Training Course Questions

  1. How long will it take me to complete the course?
  2. Can I go over the training materials more than once?
  3. Are their any prerequisites?
  4. When can I start?
  5. How long can I access the Xero courses?
  6. Do I get a certificate?
  7. How does assessment work?
  8. How do I get my certificate?
  9. What type of certificate do I receive?
  10. Can I get a nationally recognised certificate?
  11. What if I have a problem using the online course?
  12. What if I have problems getting started with online learning?
  13. What’s included in the course?
  14. Do I need the Xero software?
  15. How long does the course take?
  16. How do I get course support?
  17. Will I get support after the course?
  18. Do I need an Internet connection?
  19. Which version of Xero do you use?
  20. What if I have a Mac?
  21. What if I am based in New Zealand or another country?
  22. Can I buy the Xero software from you?
  23. Do you offer volume discounts?
  24. Can I offer your courses to my clients?
  25. Do you have courses in other accounting software
  26. Can you help me start a business
  27. Can I earn CPD (CPE) points with your Xero courses?
  28. Do you offer interest free student loan finance for Xero Training Course enrolments?
  29. What is the cheapest way to learn how to use Xero
  30. How will your Xero Courses help me get an accounts job?
  31. Can I try before I buy?
  32. Do your courses contain practical exercises?
  33. Do you restrict parts of your course?
  34. Can I get Xero Advisor Certification?
  35. Do you offer a money back guarantee?
  36. Is Xero easy to learn?
  37. Can you learn Xero yourself?
  38. How much does it cost to learn Xero?


1 How long will it take me to complete the course?

The fastest a student has gone through the full 6 Xero courses is 5 days (including all knowledge reviews).

The average time to complete a the Xero courses is 2-3 weeks and some people take several months or simply use the course as a resource during their membership period. If the training content in our online Xero training course was delivered in a face to face classroom environment it would take approximately 6 days.

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2 Can I go over the training materials more than once?

Yes. The course videos can be watched over and over again as often as you want. The workbooks are available as a downloaded pdf file so you can print it and go over it as often as you want. The more you access and use the materials the faster you will complete the course.

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3 Are their any prerequisites

It is expected that you have a PC with Internet access and that you are confident using a mouse, downloading, launching programs and navigating around your computer (Windows OR Mac). Although you’ll get through the course faster if you have an understanding of basic accounting /  bookkeeping terminology the course includes training videos to teach you these things.

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4 When can I start?

After you have completed the online enrolment form and made your payment you will receive an enrolment confirmation email confirming your enrolment and providing you with passwords to access your course. This will arrive by 5pm the next business day but often arrives the same day.

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5 How long can I access the Xero courses?

You have 12 months to complete the course and knowledge reviews and go over the training materials as often as you need or want for 12 months.

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6 Do I get a certificate?

EzyLearn Beginners Certificate of Completion & Advanced Certificate fo Bookkeeping courses in MYOB Xero Intuit QuickbooksALL Xero training courses now include a Certificate. You will receive a certificate from the Bookkeeping Academy after you have successfully completed the online assessment questions and complete a course evaluation.

To be Certified in Xero (and MYOB & QuickBooks) is a way of demonstrating good broad skills and a willingness to invest in your own education.

See an example of the Xero Certificate. 

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7 How does assessment work?

The assessment questions are located at the end of each section or at the end of each course and comprise a series of questions which may include YES/NO, multiple choice, multiple answer or matching questions. When you submit your answers (you get 3 attempts) your answers are recorded in your student profile.

When you have completed them you let us know and an assessor will confirm that you passed each test and provide you with a certificate. All knowledge reviews must be completed within 12 months of enrolling. If you did not enrol for the certificate option but would like to take advantage of it you can complete all knowledge reviews and pay for your certificate at the time of your Xero course completion.

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8 How do I get my certificate?

Your certificate is sent to you as a full colour PDF attachment via the student support area.

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9 What type of certificate do I receive?

The default certificate is an EzyLearn certificate of completion that confirms you have accessed the course and successfully completed the assessment knowledge reviews. It contains a logo of the Bookkeeping Academy so you can put it in your resume to display the fact that you are a committed learner and part of an organisation devoted to continuing education.

The COMPLETE Xero course package includes advanced course topics so you receive an Xero Advanced Certificate upon completion.

Learn more about our Beginners and Advanced Certificates.

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10 Can I get a nationally recognised certificate?

Nationally Accredited-Certificate-IVin-Bookkeeping-online-training-courseThe EzyLearn training material provides training on many aspects that are relevant to bookkeeping and Ezylearn is aligning its training materials with nationally recognised qualifications. The certificate you receive is an EzyLearn Certificate of Completion.

To get a nationally recognised certificate you need to enrol into a bookkeeping course with a registered training organisation (RTO) – EzyLearn is not an RTO.

If you do need a Nationally Accredited Course and Certificate make contact with us and we can introduce you to our RTO partner. If you need to enrol with an RTO to be eligible for funding our short courses are available through some Registered Training Organisations.

Learn more about Accredited Training

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11 What if I have a problem using the online course

EzyLearn support uses a Central Support system to keep track of support queries from students. This enables ALL our support team members to help you and escalate to a specialist tutor if required.

The method of support you use will vary depending on your level of experience and prior knowledge. Advanced support relates to practical tasks where you need to balance the figures while beginner support relates to sign navigation and usage.

Students can access this online support for any questions they have regarding the course.

See the different ways that support is available.

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12 What if I have problems getting started with online learning?

You are welcome to contact EzyLearn over the phone with help in navigating the learning site – although the welcome email contains all the information as well as a video about how to use the online learning site.

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13 What’s included in the course?

This link on the website shows a list of each of the Xero courses. Choose which course you’d like to explore further and a full list of course topics is listed. We use several training tools to help students learn and you are free to use them as you please. These include:

  • EzyLearn Online Course Training Manuals and Workbooks for MYOB, Xero, Excel, Office, Word, QuickBooks OnlineVideo Tutorials
  • Training Workbooks (with practical tasks)
  • Case Studies
  • Knowledge reviews

You’ll be thrilled to know that the student support options include EzyLearn ANSWERS – the opportunity to pose a question to the course creator of a scenario that may not be covered in the course material.

Learn more about the training tools.

The support team will then answer that question if its simple or write up some additional course notes as part of EzyLearn ANSWERS. The course grows in size and content every quarter.

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14 Do I need the software?

You don’t need the software to watch the videos and test your skill level will the knowledge reviews but we ALWAYS recommend accessing the free version to perform the practical tasks in the training workbooks.

There is a link within the learning site to how to access and use the free version of the software. These versions can be used many times for the various different case studies if required.

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15 How long does the course take?

To see how long it takes to learn to use Xero, explore each of the individual short courses:

  1. Xero Setup & Configuration Training Course,
  2. Xero Daily Transactions Training Course (A/R, A/P, Data Entry)
  3. Xero Bank Reconciliation & Journal Entries Training Course,
  4. Xero GST, BAS and Reporting Training Course
  5. Xero Payroll Training Course
  6. Xero Cashflow & ROI Advanced Certificate Training Course
  7. Xero Projects Advanced Certificate Training Course

The average time it takes to finish all courses in Xero COMPLETE training package is 3 weeks.

You can of course choose the training package that contains just the number of courses you want and you can learn at your own pace.

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16 How do I get support?

There are multiple levels of support on course usage, training materials, case study projects as well as a student community where you can find answers and meet other students. You can contact the tutors direct online or if you have any questions you can ask for phone support.

Xero Training, MYOB Training, Excel Training, Payroll Course SMS Text Support for online short training courses - EzyLearnYou can contact our Central Support Team using these methods:

  • SMS
  • Phone
  • Email
  • Website chat

Learn more about our Xero Accounting training course support

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17 Will I get support after the course?

Yes, you will have access to all training material for the duration of your membership which is currently 12 months or LIFETIME.

If you enrol with 12 months access you can extend your course access and support for a further 12 months with our Career Courses membership for just $49pa

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18 Do I need an Internet connection?

Yes. Because you will watch educational videos we recommend you have a broadband internet connection.

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19 Which version of the software do you use?

We have offered Xero courses since 2012 and when Xero change their navigation or features we update those sections of the Xero courses.

When there is a significant change in the content or navigation around the software we usually announce this via our blog and as a student you receive access to this new content for NO EXTRA Cost during your membership or course access period.

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20 What if I have a Mac?

Cloud based software designers like Xero and Microsoft create software that works on multiple platforms so that they can service the needs of as many business as possible.

If you are not sure, take advantage of the money back guarantee and see for yourself.

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21What if I am based in New Zealand or another country?

Our Xero training is focused on the Australian version and include information about the GST, BAS and payroll for Australia, but students from Hong Kong, Canada, UK and New Zealand have completed the course?

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22 Can I buy the Xero software from you?

No – we don’t sell it. But if you want to connect with a member of our Bookkeeping Academy we’ll happily introduce you.

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23 Do you offer volume discounts?

If your organisation wants to purchase enrolments in volume we have a number of enrolment options available. Please contact us for more information.

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24 Can I offer your courses to my clients?

If you are an education provider, accountant or bookkeeper or involved in retraining to help get people back into the workforce we have a number of special partner packages.

You can partner with us to sell our online training courses if you like what you see. Please contact us for more information about becoming a training partner.

If you are an accountant or a training organisation that delivers an accounting qualification from Cert III and up you may be interested in our Online Course Enrolment Vouchers.

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25 Do you have courses for other accounting software?

Xero, MYOB, Excel & Quickbooks Training Courses & CPD PointsYes, we do.

Our Xero Training Courses take students logically through the entire bookkeeping process for a small business. We adapt these case studies to suit other accounting software programs, including MYOB AccountRight, MYOB Essentials and QuickBooks Online.

If you are applying for accounting or office admin jobs you will find that some ask for Xero knowledge while others ask for MYOB or QuickBooks. If you are a contract bookkeeper, running your own bookkeeping business you’ll come across the same situation. Because of the demand we have combined our MYOB, Xero and QuickBooks Courses to suit your goals.

Our Bookkeeping Academy training course BUNDLES and COMBINATIONS give you all the skills and support you need while you are looking for work AND as a resource while you are on the job.

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26 Can you help me start a business?

Yes. In 2012 we became the online training platform for the Small Business Management Course from the Australian Small Business Centre. This course goes through all the areas required to create a business plan which becomes a blue print of how to run a business – any business. We then had our own team go through this course and complete it based on the following business types: Virtual Assistant and Bookkeeping Business.

When you do the Small Business Management Course with us you get the opportunity to work with people who are doing what you want to do and they’ll support you to  help you succeed in that business.  Read more about our Small Business Management Course..

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27 Can I earn CPD (CPE) points with your Xero courses?

Yes. If you are a certified bookkeeper with the Institute of Certified Bookkeepers (ICB) you can earn 1 point for every hour of education. All 3 Xero courses can be completed in a normal classroom environment in 3 days which equates to 24 hours or 24 points. You will need to enrol into the Certificate option to provide evidence of completion.

If you are a member of a different industry association and would like us to enquire on your behalf please contact us.

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28 Do you offer interest free student loan finance for Xero Training Course enrolments?

Instead of offering interest free finance and student loans we prefer to offer courses which include a lot of content from beginners to advanced skills included and a long time to complete the course if you need it. Whether interest free students loans are promoted as free or cheap they are designed as a sales and marketing tool to make course appear more attractive. Course loan systems need to be established to manage student loan repayments and many students already have a credit card or other loan facility that they can use to pay for Xero training courses – the most popular of course is a credit card – so we’d prefer to focus on cheap training courses and special offers on Xero Training Courses that make them even more attractive.

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28 Do you offer interest free $20pw payment plans for Xero Courses?

MYOB, Xero, Excel, QuickBooks, Data Entry Courses, Payroll Courses for $20 per week - EzyLearn - smlYES

Xero Certificate Training Courses are available for $20 per week.

Course funding is available through EzyLearn and it is available for selected courses so visit our Course Funding page to see what is available for MYOB Courses.

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29 What is the cheapest way to learn Xero?

Several different training resources are created to help students learn how to use any software program and they include

  • training video tutorials,
  • exercise files or case studies to practice with,
  • training manuals and workbooks with written instructions on what to do when you’re practising,
  • knowledge review test to test that you’ve learnt what is covered in the courses and also confirm that you are competent.

Once you’re competent you can then receive a certificate.

EzyLearn Online Training Courses logo 2 Video Library & Support for MYOB, Xero, MS Office courses, QuickBooksThe most time and effort goes into creating the written workbook and case studies but once the training story has been created it is pretty quick and easy to record the video tutorials. The cheapest way to learn is to become a member of the EzyLearn Video Library.

Learn more about the Xero Training Course Video Library membership.

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30 How will your Xero Courses help me get an accounts job?

EzyLearn Online Accounting Training Job OutcomesYou need skills, experience and qualifications to get most jobs but your personality and confidence can play an important part in the job seeking process.

Some of our students already have an accounting qualification while others are changing industries to work in an office job closer to home.

If you’re starting out and focus on Xero Beginners Certificate skills you’re more likely to apply for jobs doing data entry, accounts receivable, accounts payable, expense management, credit management and end of month bank reconciliation.

The features and skills taught in the Xero Advanced Certificate training course include transaction relating to GST and BAS, financial reporting, payroll administration and cashflow management.

Our courses contain case studies that are based on real world scenarios. You’ll be performing tasks that occur in most businesses every day, month and quarter so you’ll get exposure to a complete set of accounting skills. Learn more about real world scenarios and case studies.

Plus we give you the career academy resources to help you study better and achieve your career goals.

Learn more about the Accounting Job Descriptions.

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31 Can I try before I buy?

EzyLearn Online Training Course Free Samples for Microsoft Excel, Word, Xero, MYOB and moreYES.

Although we’ve been teaching students how to use software for accounting and office administration jobs since 1996 AND we create our own training materials we don’t expect you to just take it for granted.

You are welcome to access and download our suite of FREE training resources about financial literacy, bookkeeping basics and data entry and office skills training.

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Get the FREE Xero Course Samples and Discount Coupon Codes

Training Inquiry

Get the right training for your needs

We put a lot of information on our website so you can print it, forward it or save it until you are ready. Pass it onto your employer or manager or just to do your own comparison and be well informed.

Access our FREE bookkeeping and office administration training resources

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32 Do your Xero Training Courses contain practical exercises?


Our Xero training courses are built by professional educators and in consultation with small businesses, industry practitioners, BAS Agents and Accountants.

When we design a training course we take the transactions which are common, complex or just a pain in the backside to code and put them into the training flow. Once we select all the different types of transactions that relate to each course topic we build the course out and get you to perform the transactions a couple times so you remember it. We then lead you onto more advanced and more complex features and tasks.

Theory is easy and everywhere but practical exercises are what makes our courses stand out from other courses. Practical exercises increase your confidence in using Xero as well as speaking about it with potential employers or clients.

Learn more about our Xero Accounting Course case studies.

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33 Do your restrict parts of your Xero Training Courses?

NO WAY! Our online Xero Accounting training courses are not restricted.

Some training companies make you follow their course strictly, only allowing you to access one part when you’ve finished the previous stage. We’ve never liked this approach.

We believe short courses are about getting in and learning what you want, when you want it.

Although you can complete the Xero Complete Training Course Package within 2-3 weeks we provide 12 months access so students can use it as a resource after they’ve completed it.

Example: Some students learn about Payroll Administration using Xero because they need to solve an urgent problem and then progress through in a more logical order from beginners to advanced topics.

Some students looking for a job will get through the daily transactions course to understand and be confident with the basics so they do well in phone and personal interviews and then go through the rest of the courses to be fully skilled.

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34 Can I get Xero Advisor Certification

Upon successful completion of the Xero COMPLETE training course package you can go on to achieve Xero’s official advisor certification in addition to your course qualification.

The Xero Advisor Certification program is designed to recognise the knowledge and skills you need to serve clients well using Xero Accounting Software. Only Xero can issue this certification and EzyLearn works with a Xero Partner to help students who want this certification to achieve their goals.

Learn about Accreditation and Xero Certification

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35 Do you offer a money-back guarantee

YES. More than the legal requirements.

MYOB, Xero, Excel, QuickBooks 30-Day-money-back-guarantee for Online Training CoursesEvery seller of products and services must offer a warranty of sorts and this is governed by the fair trading department of your state government. We’ve always offered a 30 day money back guarantee.

Our 30 day money back guarantee gives you peace of mind to take your time to explore the course and be certain that we deliver what we promise and that it suits your circumstances.

Learn about the 30 day money back guarantee for Xero training courses

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36 Is Xero easy to learn?

Some students prefer Xero to MYOB because they say it is easier to use. If you have experience in accounting tasks you can sign up for the free Xero trial and “have a play” with the software yourself to get an understand about how to navigate and use it. However, students do an online Xero training course to have a learning flow of practical tasks and exercises, particularly if they want to upskill to use more advanced Xero skills.

A Xero Beginners or Advanced Certificate also looks good on a resume when applying for accounts jobs.

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37 Can you learn Xero yourself?

You can learn Xero in your own time, at your own pace and get support when you need it with our online Xero Training Courses. Unlike learning how to use Xero in a classroom (group) environment you don’t need to race ahead because the teacher wants to keep up with an advanced user. You also don’t need to wait while the teacher sits patiently with someone who is new to accounting!

Our students include Corporate accounts staff who now want to upskill in Xero to find work locally, or online for small to medium businesses, parents returning to the workforce after have an extended time off looking after kids or a sick relative and complete newcomer to accounting tasks (INCLUDING business owners).

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38 How much does it cost to learn Xero?

The cheapest way to learn how to use Xero is to watch some video tutorials and try to replicate them (Video Tutorial Library) but the best way is with the full training resources of the training workbooks (with practical exercises), knowledge reviews (to highlight important aspects of each course) and central support for when you get stick with the more advanced Xero skills.

Online Xero courses start from $49 and you can enrol into them individually or as Xero COMPLETE.

Most of our courses are available on a $20 per week interest free payment plan and if you combine Xero training with MYOB or QuickBooks you can save even more money.

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