Frequently Asked Questions About Our Microsoft Excel Training Courses

The A-Z of Excel Course Questions

1. How long will it take me to complete the course?
2. Can I go over the training materials more than once?
3. Are their any prerequisites?
4. When can I start a Microsoft Excel Course?
5. How long can I access the Excel courses?
6. Do I get a certificate?
7. How does assessment work?
8. How do I get my certificate?
9. What type of certificate do I receive?
10. Can I get a nationally recognised certificate?
11. What if I have a problem using the online course?
12. What if I have problems getting started with online learning?
13. What’s included in the course?
14. Do I need the Excel software?
15. How long does the course take?
16. How do I get course support?
17. Will I get support after the course?
18. Do I need an Internet connection?
19. Which version of Excel do you use?
20. What if I have a Mac?
21. What if I am based in New Zealand or another country?
22. Can I buy Microsoft Excel software from you?
23. Do you offer volume discounts?
24. Can I offer your courses to my clients?
25. Do you have courses in other office software?
26. Can you help me start a business?
27. Can I earn CPD (CPE) points with your Microsoft Excel courses?
28. Do you offer interest free student loan finance for Microsoft Excel Training Course enrolments?
29. How much do the Microsoft Excel spreadsheet training courses cost
30. Do you offer a FREE Sample of your Microsoft Excel Training Courses
31. How will your Microsoft Excel Training Courses help me get a job?
32. Can I purchase Microsoft Excel Course Workbooks separately?

 

1 How long will it take me to complete the course?

The fastest a student has gone through the full 9 courses half-day short courses is 5 days (including all knowledge review assessments).

The average time to complete all Excel courses in the COMPLETE Beginners to Advanced Excel training course package is 2-3 weeks and some people take several months or simply use the course and student support as a resource during their membership period.

When the training content in our online Excel training course was delivered in a face to face classroom environment it would take approximately 4-5 days.

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2 Can I go over the training materials more than once?

Yes.

The Excel course instructional videos can be watched over and over again as often as you want.

The Excel Course workbooks are available as a downloaded pdf file so you can print it and go over it as often as you want. The Excel course practise files come with the training manuals so you can open them and use these files for learning as well as your own personal or business use.

The more you access and use the training materials the faster you will learn how to use the software and complete the course.

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3 Are their any prerequisites

It is expected that you have a PC with Internet access and that you are confident using a mouse, downloading, launching programs and navigating around your computer (Windows OR Mac).

Although you’ll get through the course faster if you have an understanding of basic office admin terminology the course includes training videos to teach you these things.

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4 When can I start a Microsoft Excel Course?

TODAY, 7 days a week. Enrol today and start your course today.

After you have completed the online enrolment form and made your payment your details go into our enrolment system ready to be processed.

We process enrolments every day of the week, even weekends. If you need confirmation after you enrol, just send a message to our SMS support number and we’ll confirm we have all your details to get you started.

When your Xero course enrolment is processed you will receive a Welcome email with your login details and how to access your course.

In busy times or public holidays you may receive your welcome message by 5pm the next business day but even then it usually arrives the same day.

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5 How long can I access the Excel courses?

Since the January 14th 2011, we’ve offered lifetime access to the Excel courses so check on the course options when you enrol or check your welcome email if you are an existing student.

The normal access period is 12 months and that is much longer than you need to complete the course but enables you to go over it several times if you need to.

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6 Do I receive Excel certification?

If you choose the certificate option when you enrol, you will receive a certificate after you have successfully completed the online assessment questions and complete a course evaluation.

If you did not choose a certificate option when you enrolled you can still answer the knowledge review questions and apply for an assessment and certificate.

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7 How does assessment work?

The assessment questions are located at the end of each section or at the end of each course and comprise a series of questions which may include

• YES/NO,
• multiple choice,
• multiple answer or
• matching questions.

When you submit your answers (you get 3 attempts) your answers are recorded in your student profile.

When you have completed them you let us know and an assessor will confirm that you passed each test and provide you with a certificate.

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8 How do I get my certificate?

Your certificate is sent to you as a full colour PDF attachment via the student support area.

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9 What type of certificate do I receive?

When you complete all courses in Excel, including the assessment questions you receive an Advanced certificate of completion that confirms you have accessed the course and successfully completed the knowledge reviews. It contains a logo of the Bookkeeping Academy so you can put it in your resume to display the fact that you are a committed learner and part of an organisation devoted to continuing education.

If you enrol into individual short courses or level based courses (Beginners, Intermediate & Advanced) your certificate will show the course name or level.

Learn more about and see an example of the Advanced Certificate here.

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10 Can I get a nationally recognised certificate?

EzyLearn training material provides training on Office Admin and Business admin. These short course are designed to give you the skills required for Nationally recognised course outcomes without the high cost.

To get a nationally recognised certificate you need to enrol into an office admin course with a registered training organisation (RTO) – EzyLearn is not an RTO.

Many students don’t need a nationally recognised certificate but if you do want one you will need to find an RTO that delivers the course you are looking for and then decide which level of Certificate you want. Read our information about the different types of Accreditation for training courses.

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11 What if I have a problem using the online course

EzyLearn uses a corporate grade ticketing system to keep track of questions you have or tasks that need to be performed for you (like assessment checking for your certificate).

Students can access this online support for any questions they have regarding the course and all members of our support team can help until your questions is resolved. One to one attention to your needs is built into our support systems.

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12 What if I have problems getting started with online learning?

Phone support is available if you need help in navigating the learning site – although the welcome email contains all the information as well as a video about how to use the online learning site. Phone support is scheduled depending on the nature of the help you need.

Faster support is available via SMS or email.

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13 What’s included in the course?

This link on the website shows a list of each Microsoft Excel course, choose which course you’d like to explore further.

Excel courses include

• Instructor video tutorials,
• training workbooks with step-by-step exercises,
• exercise files to perform the tasks in the workbooks and
• knowledge reviews to test and teach for each half-day course equivalent.

Learn more about the different training resources included in our Excel courses

You’ll be thrilled to know that the EzyLearn ANSWERS student support options give you the opportunity to pose a question of the Tutor and support team of a scenario that may not be covered in the course material.

The support team will then answer that question if its simple or write up some additional course notes. The course grows in size and content every quarter.

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14 Do I need the software?

You don’t need the software to watch the videos and test your skill level will the knowledge reviews.

We always recommend you get the software (it is available for free via a link at our online learning site) and open the exercise files to practice and gain confidence using Excel.

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15 How long does the course take?

Our online Excel training course includes 9 courses for the price you’d expect to pay for one course.

Each Excel Course Unit is the equivalent to a half day of group face-to-face training at our training centre (we closed the last one in 2006) so in total it would take approximately 4 full time days of training.

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16 How do I get support?

There are multiple levels of support on course usage, training materials, case study projects as well as a student community where you can find answers and meet other students. You can contact the tutors direct online or if you have any questions you can get phone support.

Streamline support is available via SMS and Email and Premium support is available via phone.

Learn more about how EzyLearn students are supported.

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17 Will I get support after the course?

Yes, you will have access to all training material for the duration of your membership which is currently 12 months or LIFETIME and Tutor support as part of the Student Community and Tutor Support Service.

You can also join our Career Academy for ongoing course access and support for as long as you need it.

See the Career Academy Membership information.

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18 Do I need an Internet connection?

Yes.

Because you will watch educational videos we recommend you have a broadband internet connection. You’ll also need Internet access to log into the learning site and download the training workbooks and Exercise files.

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19 Which version of Excel do you use?

The Excel courses use training materials from version 2016 as well as new content as it is created from time to time in our constant updating program.

The Microsoft Excel training courses are constantly being updated when there is a significant change in the content or navigation around the software and as a student you receive access to this new content.

Our Excel online training course includes content from all versions including Microsoft Excel and Office 365.

As a student you get access to all versions of our training material so if you use an earlier version at your work you can learn on that version.

Learn more about our Excel course updates and additions policy.

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20 What if I have a Mac?

Software designers like Microsoft create software for multiple platforms so that they can service the needs of as many business as possible. Although there are subtle differences between the versions on different platforms we have had many students complete the course using a MAC version. If you are not sure, take advantage of the money back guarantee and see for yourself.

Some of our earliest versions use Flash videos which may not be viewable on the latest iPad devices, but all new content is created in a format that is viewable on all platforms.

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21 What if I am based in New Zealand or another country?

Our Excel training is focused on the Australian market but the tools are used universally around the world so we have had students from:

• Hong Kong,
• Singapore,
• Canada,
• United States,
• United Kingdom,
• New Zealand and many other countries complete our courses?

Microsoft Excel training can be used in any country.

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22 Can I buy the software from you?

No.

Most software programs are available directly from the publishers themselves. Microsoft offer these software programs directly to you and often for a free trial period.

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23 Do you offer volume discounts?

Yes we do offer group discounts for as little as 3 people.

Learning programs like Microsoft Excel is often more fun and useful when you learn with a friend or buddy.

If your organisation wants to purchase enrolments in volume we have a number of enrolment options available. Our Corporate / Volume pricing starts with as little as 3 staff members.

Please see our Corporate / Group discount course fee information.

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24 Can I offer your courses to my clients?

If you are an education provider, accountant or bookkeeper or involved in retraining to help get people back into the workforce we have a number of special partner packages.

You can even partner with us to sell our online training courses.

Learn more about becoming a training partner.

If you are an accountant or a training organisation that delivers an accounting qualification from Cert III and up you may be interested in our Excel Course Enrolment Vouchers.

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25 Do you have courses for other software?

Yes, we do.

We offer online bookkeeping courses in MYOB, Intuit QuickBooks Online and the popular Xero Training Course.

We offer Microsoft Word Courses, Google Courses, WordPress Courses, Small Business Management and courses about how to create your own Contractor Induction courses.

If you want to learn as much as possible about the entire Microsoft Office suite explore the Microsoft Office Academy COMPLETE training course package.

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26 Can you help me start a business?

Yes. In 2012 we became the online training platform for the Small Business Management Course from the Australian Small Business Centre.

This course goes through all the areas required to create a business plan which becomes a blue print of how to run a business – any business. We then had our own team go through this course and complete it based on the following business types: Virtual Assistant and Bookkeeping Business.

When you do the Small Business Management Course with us you get the opportunity to work with people who are doing what you want to do and they’ll support you to  help you succeed in that business.

Read more about our Small Business Management Course..

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27 Can I earn CPD (CPE) points with your Microsoft Excel courses?

Yes. If you are a certified bookkeeper with the Institute of Certified Bookkeepers (ICB) you can earn 1 point for every hour of education. The Microsoft Excel COMPLETE training course package can be completed in a normal classroom environment in 36 hours or 36 points (that’s approximately 5 days). Microsoft Office Word COMPLETE training course package takes a similar amount of time and all course duration’s are listed on the Microsoft Office course information pages.

You will need to enrol into the Certificate option to provide evidence of completion.

If you want to learn more about CPD courses for accounting, finance, bookkeeping, sales and marketing professionals (for our digital marketing courses) visit our CPD Courses page. This page also explains where you can enrol into shorter courses and micro courses to achieve the total number of CPD points you need.

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28 Do you offer interest free payment plans for Microsoft Excel Training Course enrolments?

Yes we do.

There are lots of names used to describe the ability to setup a payment plan for training courses, including interest free finance and student loans but we call it Course Funding. Course funding is available via our partner DebitSuccess.

Payment Plans are available for selected courses so visit our Course Funding page to see which Microsoft Excel courses are available for $20 per week and also take a look at our current specials to see discounted prices for Excel courses when you enrol and pay upfront.

If you are a PayPal user you can also take advantage of PayPals Pay in 4 feature which is similar to AfterPay and other Buy Now Pay Later (BNPL) service providers.

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29 How much do the Microsoft Excel spreadsheet training courses cost

The Excel Beginners course is available as a free sample so you can get to know us and our training materials. The individual half-day short courses are available individually as half day (equivalent) Excel courses at our online training course catalogue website.

If you want to enrol into the Excel COMPLETE beginners to advanced courses you’ll find that pricing at our main course enrolment page. where you’ll also find an option to enrol with LIFETIME course access to all levels (including student support)

One of the cheapest ways to get access to beginners to advanced training on Microsoft Excel is with our Video Tutorial Training Library. This enables you to get all the skills cheaply and if you want to delve a little deeper you can purchase the training workbooks just for the subjects you need to go over and practice.

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30 Can I try before I buy?

YES. Although we’ve been teaching students for over 20 years and create our own training materials we don’t expect you to just take it for granted so we offer several free training resources which you are welcome to access.

We put a lot of information on our website so you can print it, forward it or save it until you are ready. Pass it onto your employer or manager or just to do your own comparison and be well informed. A training sample is the best way you get to experience EzyLearn and our training materials and support so follow the link below to get the FREE Excel sample.

See what’s included in the FREE Microsoft Excel Beginners Training Course Sample.

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31 How will your Microsoft Excel Training Course help me get a job?

You need skills, experience and qualifications to get most jobs but your personality and confidence can play an important part in the job seeking process.

Our courses contain case studies that are based on real world scenarios. You’ll be performing tasks that occur in many businesses every day so you’ll get exposure to a complete set of office skills. Learn more about our real-world case studies.

Plus, we give you the career academy resources that help you study better and achieve your career goals.

Learn more about the Office Support & Administration Job Descriptions.

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32 Can I purchase Microsoft Excel Course Workbooks separately?

Yes.

Microsoft Excel Course workbooks containing the step by step tasks you need to learn and get practical experience using Microsoft Excel spreadsheets are available separately at our Course catalogue website!

The cheapest way to learn Excel at your own pace and in your own time is by working through the training manuals.

Click here to see Excel Course manuals available to buy separately

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