Why Do We Provide You with a 30-Day Money-Back Guarantee?

WHEN WE FIRST STARTED providing online training courses via an online learning platform, it was very new for many students. Therefore, we wanted them to be able to try our system first and assess whether it was suited to them.

We were also mindful of the need for a reasonably good broadband internet connection for accessing our training videos; something that wasn’t always as commonplace as (it tends to be) now.

But mostly, we are extremely confident of the quality of our training delivery and also the amount of content that we include for the price — and this is one of the key reasons that we have no qualms offering a 30-Day Money-back Guarantee.

The Limitations

Our course workbooks are subject to copyright. Because they can be downloaded as a digital file, if you access a training workbook or other written resource within the course, a fee will be charged per workbook. This fee is deducted from a refund if one is requested.

Booking fees also apply and the fee varies depending on the course. Please check our terms and conditions in our enrolment form to be certain or contact us directly. See our Terms and Conditions.

We have a reasonable expectation that you will recognise fairly quickly whether you like or dislike our online training courses. Our 30-Day Money-Back Guarantee is offered in good faith for those who genuinely believe they will have difficulty learning from our course who accessing our course.

If you complete the entire course, we expect that you found some value and actually learnt something and that you, as a result, are willing to pay for the course.

Find out more about our Course Accreditation