This Business Administration Course Case Study applies to most professional services industries, including

• builders and tradespeople
• home improvement suppliers and installers
• flooring specialists
• plumbers and electricians
• real estate agents or salespeople.
• pool cleaners
• gardeners and lawn mowing services
• cleaning businesses
• contractors

These businesses sell a combination of

• stock items,
• stock items that are ordered for clients, and
• services (time).

We use the example of a VoIP telephone system provider and installer.

This particular Online Phone System provider engages in the following daily transactions:

• Buys stock of popular products and keeps them in stock (inventory),
• Orders products that their clients order from them.
• Has a list of suppliers who give them credit (creditors)
• Provide regular servicing work
• Keeps track of which products are most popular and provide the best profit and also which ones take a long time to sell
• Buys products from large suppliers who provide payment terms and also deliver the inventory items in an adhoc basis based on the stock they have on their own shelves
• Visits prospective prospects to understand what they need and use the software to provide quotations which are converted to orders and invoices if they get the sale
• Keep track of the time of their employees use to provide services to their clients.
• Give their own clients payment terms, receives part payments, deposits etc
• Run Accounts Receivable Reports to see how much money is owing
• And much more!

This case study also relates to businesses which sell mainly products.

See the Bookkeepers BAS Course Topics

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