Data Entry & Office Support Jobs

Data entry and Office Support jobs are found in most businesses with 3 staff or higher because the work involves helping to co-ordinate and support the work performed by different staff members as well as the administration, filing, customer service and reporting for the business owner.

These jobs are popular with mums and parents and are a good entry point as they don’t often required very specialist knowledge and experience so they can be performed after completing a short course or vocational certificate courses.

Common tasks for this type of job are:

Data entry of work order information
Customer service via phone or email
Preparing and maintaining spreadsheet data
General administration duties
Filing of paperwork and digital files
Maintaining office supplies
Assisting with and updating daily, weekly and monthly reports
Assisting management, accounting and administration teams
Exposure to beginner level knowledge of accounting software

Most these skills can be learnt in our Microsoft Office and Accounting Courses

Data Entry & Records Management Jobs

Data entry jobs are popular with parents returning to the workforce because they involve data entry and record keeping primarily. For some employees this means that they “don’t need to deal with people” and in some jobs that is the case but most data entry jobs still involve speaking with other people but often they are “Internal stake holders” and the conversations relate to the data.

Job Ad Description 1: Data Entry & Records Management Job Description

Your responsibilities include, but are not limited to:

Data entry
Liaising with internal stakeholders
Generating and reviewing manufacturing and packaging records (industry specific)
Identifying complex errors and problem solving
Documenting batch errors and providing error tracking to management
Maintenance and storage of all batch records
Tracking and providing assistance to the manager in developing new systems

Applicant Attributes

Prior experiencing working in a similar role
High attention to detail
High level of verbal and written communication skills
Exceptional interpersonal skills
Advanced Microsoft Word and Excel skills
High level of confidentiality

Job Ad Description 2: Advanced Data Entry & Records Management

This is an example of advanced data entry jobs in an industry that is regulated and contains confidential information for and about members (unit holders)

Purpose of the role:

The Managed Funds Administrator is responsible for setting up and maintaining unit-holder, adviser and dealership records for Fund Managers, in accordance with statutory and service agreement standards.

The responsibilities of the role include:

Validating unit-holder transactions, i.e. applicants, redemptions, switches, off-market transfers and deceased estate transmissions
Shareholder/Unit-holder, Adviser and Fund Manager enquiries (Customer Service)
Data entry of new and updated unit-holder information
Assisting in the preparation and distribution of various management and client reporting
Collect, record and report statistical information for Fund Managers
Prepare correspondence (Writing Skills)
Answer telephone enquiries and Contact Centre enquiry logs (Customer Service)
Attend to unit-holder enquiries in person (Customer Service)
Photocopy, scan, file and fax unit-holder information
Maintain records of all work performed for each client project
Complete various reconciliation functions; and
Assist others to complete tasks

Applicant Attributes

Intermediate skills in Word, Excel and Internet Explorer
Good verbal and written communication skills
Ability to organise and perform own work without direct supervision
Ability to provide support & direction to others (Team Leadership)
Team player
Efficient
Enthusiastic
Client service approach
Flexibility
Initiative
Eye for detail/accurate
Friendly and positive disposition

Training Courses for Data Entry Jobs

The best courses for skills and practice examples for data entry, reception and office junior types roles are based on solid skills in Microsoft Word and Excel. Learning how to navigate around these programs for word processing and maintaining a spreadsheet are critical skills for these jobs.